R&B Communications Presents
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Attract Customers with Your Online Reputation
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Customer Feedback System
You Get ALL These Benefits & Features
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Review Capture Page
 Give customers an easy access point on your website to leave feedback about their experience with you.

ONLY positive feedback generates requests for PUBLIC reviews on Google, Facebook, or other important review platforms. 
Net Promoter Score

 NPS is a key metric for measuring customer satisfaction and loyalty, and it is correlated with business growth.

Identify your most loyal customers and understand how to improve your products and services to attract and retain more customers. 

Negative Experience Capture Form
 Collect PRIVATE feedback from customers who have had a negative experience, instead of getting a negative PUBLIC review.

Use feedback to identify and address problems, and to improve the customer experience overall. 
Managed Review Acquisition and Monthly Reporting
 Ensure that you are proactively managing your online reputation and responding to customer feedback in a timely and professional manner.

Watch your online reputation improve and strengthen as you accumulate more 5-star reviews. 
Rating and Review Monitoring Alerts
 Get notified immediately when you receive a new rating or review, positive or negative.

Respond to customer feedback quickly and efficiently to improve the customer experience and protect the your online reputation. 
Website Review Widget to Showcase Top Reviews
 Show potential customers that your business is trusted and well-regarded by other customers.

Increase conversion from website visitors to leads and sales. 
Social Broadcasting of 5-Star Reviews
 Automate posting of positive reviews on social media to save time and resources, reach a wider audience, and improve your brand awareness and reputation.

Encourage people to visit your website to learn more about your products or services. 
Email Signature & QR Code
 Including a link and QR code in your email signature to make it easy for customers to share their feedback with you, even if they are not on your website.

Show that you care about customer feedback, that you value their input, and that you are committed to improving your products and services. 
Access to All Major + Industry-Specific Review Sites
 Potential customers read reviews before making a purchase decision.

By having a presence on multiple review sites, your business can increase visibility with potential customers.

The Customer Feedback System can aggregate positive reviews from ALL of your sites for display and social posts. 
API Connection to Automate New Contact Entries

 Save time and resources, and improve your customer relationship management (CRM) process.

When new contacts are added to your CRM system, automatically push them to your Customer Feedback System based on set criteria.

Avoid the manual process of entering contact information, which can be time-consuming and error-prone. 

Customer Feedback System
You Get ALL These Benefits & Features
arrow_drop_down_circle
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Review Capture Page
Give customers an easy access point on your website to leave feedback about their experience with you.

ONLY positive feedback generates requests for PUBLIC reviews on Google, Facebook, or other important review platforms.
Net Promoter Score

NPS is a key metric for measuring customer satisfaction and loyalty, and it is correlated with business growth.

Identify your most loyal customers and understand how to improve your products and services to attract and retain more customers.

Negative Experience Capture Form
Collect PRIVATE feedback from customers who have had a negative experience, instead of getting a negative PUBLIC review.

Use feedback to identify and address problems, and to improve the customer experience overall.
Managed Review Acquisition and Monthly Reporting
Ensure that you are proactively managing your online reputation and responding to customer feedback in a timely and professional manner.

Watch your online reputation improve and strengthen as you accumulate more 5-star reviews.
Rating and Review Monitoring Alerts
Get notified immediately when you receive a new rating or review, positive or negative.

Respond to customer feedback quickly and efficiently to improve the customer experience and protect the your online reputation.
Website Review Widget to Showcase Top Reviews
Show potential customers that your business is trusted and well-regarded by other customers.

Increase conversion from website visitors to leads and sales.
Social Broadcasting of 5-Star Reviews
Automate posting of positive reviews on social media to save time and resources, reach a wider audience, and improve your brand awareness and reputation.

Encourage people to visit your website to learn more about your products or services.
Email Signature & QR Code
Including a link and QR code in your email signature to make it easy for customers to share their feedback with you, even if they are not on your website.

Show that you care about customer feedback, that you value their input, and that you are committed to improving your products and services.
Access to All Major + Industry-Specific Review Sites
Potential customers read reviews before making a purchase decision.

By having a presence on multiple review sites, your business can increase visibility with potential customers.

The Customer Feedback System can aggregate positive reviews from ALL of your sites for display and social posts.
API Connection to Automate New Contact Entries

Save time and resources, and improve your customer relationship management (CRM) process.

When new contacts are added to your CRM system, automatically push them to your Customer Feedback System based on set criteria.

Avoid the manual process of entering contact information, which can be time-consuming and error-prone.

Investment Summary
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 Setup Fee 
 $500 
 Monthly Subscription per Location (NO Locked In Contracts) 
$197
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